01 Blog topic
AI and LLMs
Posts on putting AI and large language models to work in products and operations. 12 posts, newest first.
Newest first
What Is an AI Agent? Explained With 12 Business Examples
What an AI agent is in plain English, how it differs from a chatbot or an automation script, and 12 business examples with what each needs to work.
What Is RAG in AI? Explained for Business Owners, With Examples
What RAG is in plain English, how it compares with fine-tuning and long context, why its answers go wrong, and a readiness checklist for your documents.
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How to Build a Chatbot in Python: A Practical Guide
How to build a chatbot in Python: choose rule-based or machine learning, pick a library, train it, add fallbacks and deploy it to the web or chat apps.
Updated First published
Build your first machine learning project in Python
Build your first machine learning project in Python: a spam classifier with pandas and scikit-learn, honest evaluation, and what production adds.
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The Ethics of Emerging Tech: Responsible AI Development
The ethics of emerging technologies and what responsible AI development looks like: bias, privacy, transparency, accountability and practical steps.
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Future trends in information technology: what to act on
Future trends in information technology, sorted by what to do: act now on AI and data, pilot edge AI, and watch quantum, Web3 and the metaverse.
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Customer Experience Technology Trends: What to Build First
Customer experience technology trends, from AI chatbots and personalisation to voice, IoT and AR, and which to build first for your customers.
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AI for Cybersecurity and the Security Risks of AI
How AI strengthens cybersecurity, from threat detection to automated response, and the security risks of AI features you build, with guardrails.
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Practical AI Applications in Business, With Examples
Practical AI applications in business: what each does, the data it needs, what drives running cost, how to test it, and when AI isn't worth it.
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Machine Learning in Business Processes: Where It Pays
Where machine learning fits in business processes: data entry, forecasting, fraud checks and customer service, and how to start small with clean data.
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Customer Service Chatbots: What to Automate, What Not
What a customer service chatbot should automate and keep human: the kinds of chatbot, grounding, handover, how to measure it and what drives running cost.
Updated First published
AI in Personalized Medicine and Predictive Analytics
How AI in personalized medicine and predictive analytics tailors treatment, spots disease early, and the privacy, bias and access risks to manage.
