An AI-heavy delivery process.
01 Process
How we work, from first call to launch
A Tailwebs project starts with a call, then a discovery sprint that turns your idea into ranked features, wireframes and a clickable prototype. You get scope, price and timeline in writing. A team member is assigned within 10 days of approval, and the team builds with 200+ AI agents working alongside the engineers.

03 By service
Where the steps change, by service.
For these services, one of the steps above changes shape.
- 01/06
MVP development
The scope cut: what's in v1 and what waits.
- 02/06
Data visualisation and dashboards
A KPI workshop and data audit before design.
- 03/06
Tool digitalisation
Map, build, parallel run, then cutover.
- 04/06
AI development
Scope, build and test, ship with guardrails.
- 05/06
UI/UX design
Research to handoff, with phase durations.
- 06/06
Policy and research
Information architecture, strategy, content planning, design, development and launch.
05 People and AI
50+ people and 200+ AI agents: who does what.
Our delivery process is AI-heavy: fewer developers, and a lot of AI working alongside them on the repetitive work.
Our 50+ people
- Plan, design, build and launch your product.
- Work with 200+ AI agents in the delivery process.
The AI agents
- Take first drafts of code, tests and documentation.
Where people decide
- An engineer reviews everything before it goes into the product.
06 Testing
How releases and AI features get checked.
Testing an AI feature means checking its answers, not only its screens, before release and after launch.
- 01/03
Every release
- How we check
- Automated tests run on every build, another engineer reviews each change, and QA checks the release on the devices and browsers your users have.
- 02/03
AI features, before release
- How we check
- In our own products: every assistant Tailwebs Operator builds passes red-team probes before it goes live.
- 03/03
AI features, after launch
- How we check
- The NFTR Assistant, in the NITI Aayog Frontier Tech Repository portal we built, answers from the knowledge base, cites its sources and reports the questions it could not answer to admins.
More on AI chatbot development.
07 Handover
What you hold at handover, and after.
At handover you hold the source code in your repository, the documentation and the credentials, and your team gets a walkthrough session.
Fixed-price projects get a 30-day bug-fix warranty after launch, and ongoing care runs through the Care and Growth plan (see pricing). The exact wording is under ownership and support.
- Source code in your repository
- Documentation
- Credentials handover
- A walkthrough sessionFor the team that will run the product.
- 30-day bug-fix warrantyFixed-price projects: defects against the agreed scope are fixed free.
- Ongoing careThrough the Care and Growth plan.
08 FAQ